We are a collaborative and creative team, with expertise and passion in product, styling and sustainability. Our aim is to deliver a truly unique shopping experience for our clients, both in store and online. 

Our flagship boutique is located on Brompton Road in the heart of South Kensington and features a unique edit of luxury fashion and an immersive customer experience. worn. provides a service that goes beyond just selling fashion, we create online and offline experiences through events, trunk-shows and personal shopping appointments. 

As the first point of contact you will be engaging with our customers providing them expert style advice. You will approach every customer with the sole purpose of serving their every need whilst making it a fun and enjoyable experience. 

Shop Assistant Responsibilities:
  • Drive and maximise sales
  • Ensure the satisfaction of all customers by ensuring that prompt, courteous and efficient service is given at all times
  • Oversee merchandising of the shop floor
  • Use a multi-channel approach to selling 
  • Have a global mindset in your approach towards client acquisition and development
  • Take accountability for ensuring monthly KPI's are achieved 
  • Provide expert advice whilst achieving maximum sales, delivering memorable customer experiences
  • Improve client acquisition and retention
  • Have an awareness of key competitor activity
  • Develop a high level of product knowledge and share your opinions on current and future trends
Shop Assistant Requirements:
  • Shop floor experience
  • Existing client database 
  • Merchandising and styling experience
  • Social media experience 
  • An interest in fashion and sustainability
  • Enjoy and know our brands and products
  • Strong organisational skills
  • Excellent communication skills
  • Be flexible to work weekends 
Highlights:
  • You have a sales driven attitude
  • You are positive and proactive
  • You are a confident communicator, both written and verbal
  • You have genuine passion for fashion and sustainability
  • You have a keen eye for details
  • You are stylish, fun and welcoming

If you would like to apply, please send an email to bella@officiallyworn.com with your CV, a cover letter and any associated documents you think may be useful when reviewing your application.