shipping & returns.
worn. uses UPS Carbon Neutral Shipping on all orders.
Online orders are processed and shipped within 48 hours. We ship internationally and delivery times can vary. Any orders placed over the weekend or during public bank holidays will be processed the next working day.
Once your order is shipped, we estimate you will receive your order within 5 business days of its ship date. Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible.
Please make sure your shipping address is correct. Orders that are returned because of an invalid address will incur a shipping charge if they are reshipped. After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages.
Please note that for orders shipping internationally there is likely to be a customs charge upon arrival of your package that is determined from country to country. UPS will be in touch with you directly to facilitate that payment.
Rest of World
At worn like other consignment platforms, we act as an intermediary between our buyers and sellers (i.e the items do not belong to us) and once the item is bought, the seller is paid and the sale is final. Please note we do not accept refunds or exchanges once we have received payment.