shipping & returns.
Online orders are processed and shipped within 48 hours (Monday-Friday). We ship internationally and delivery times can vary. Any orders placed over the weekend or during public bank holidays will be processed the next working day.
Once your order is shipped, we estimate you will receive your order within 5 business days of its ship date. Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible.
Please make sure your shipping address is correct. Orders that are returned because of an invalid address will incur a shipping charge if they are reshipped. After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages.
Please note that for orders shipping internationally there is likely to be a customs charge upon arrival of your package that is determined from country to country. UPS will be in touch with you directly to facilitate that payment.
Free shipping for UK orders over £250
Shipping Carbon Neutral: £15
Rest of World
Free shipping for International orders over £750
Additional fees may apply for large boxed items - we will contact you if this applies to your order.
We offer returns if we are contacted by the buyer within 48 hours of them receiving the order and only if the item condition is not as stated in the item description.